1. Introduction

Welcome to serapaa.com. We value your privacy and are committed to protecting your personal data. This Cookies and Policies page outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.


2. Cookies

What Are Cookies?

Cookies are small data files stored on your device when you visit our website. They are used to improve your browsing experience, analyze site traffic, and enable certain features such as remembering items in your shopping cart.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality. These cannot be disabled.

  • Performance Cookies: Help us understand how visitors interact with the site by collecting anonymous information.

  • Functional Cookies: Enable the website to remember your preferences (like language or location).

  • Marketing Cookies: Used to show you relevant ads and measure the effectiveness of our marketing campaigns.

Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling some cookies may affect the functionality of our site.


3. Privacy Policy

Information We Collect

When you visit serapaa.com, we may collect:

  • Your name, email address, and contact details

  • Shipping and billing addresses

  • Order history and payment details (securely processed)

  • Technical data like IP address, browser type, and usage information

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your account or purchases

  • Improve our website and services

  • Prevent fraud and maintain security

  • Comply with legal obligations


4. Data Sharing and Security

We do not sell or rent your personal information. We may share it with trusted third-party service providers (e.g., payment processors, shipping partners) only for the purpose of completing your order or improving services. All data is handled securely using industry-standard protections.


5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict data processing

  • Withdraw consent for marketing communications

To exercise your rights, contact us at order@serapaa.com.


6. Updates to This Policy

We may update this Cookies and Policies page as needed to reflect changes in legal requirements or our practices. The most recent version will always be available on serapaa.com.


7. Contact Us

If you have any questions about this policy or your data, please contact:

Email: order@serapaa.com.
Website: https://www.serapaa.com